Terms of Service
Last updated: November 10, 2026
The service
InvoiceChaser reads invoice CSV files, builds accounts receivable aging reports with per-currency totals and late fees, and writes a 6-stage payment reminder email pack (3 days before due, due date, +3, +7, +14 and +30 days), on a subscription basis. InvoiceChaser writes reminder emails; it never sends them to your clients.
Plans and limits
Each plan has a monthly allowance of files, a per-file size limit and a per-upload batch limit, as shown on the pricing page. Usage is counted in files successfully processed. Allowances reset at the start of each calendar month and do not roll over. We enforce limits on the server; attempts to bypass them may lead to suspension.
Your files and responsibilities
- You must have the right to upload and process every file you submit.
- The aging report and reminder emails are computed from the file you upload. We never change your figures — you are responsible for reviewing the report and for keeping your own master copy of your invoices.
- Do not upload malware, or files designed to exploit the service.
- Uploads and results are deleted 72 hours after processing; keep your own copies.
- Reminder emails are drafts for you to send. You are responsible for what you send to your clients and for complying with the late-fee and debt-collection rules where you and your clients operate.
Accuracy
We compute aging buckets, outstanding balances and late fees (1.5% per month, pro-rated daily) from the figures in your file, and we report what we find with line numbers. Amounts are totalled per currency with no exchange-rate conversion. The service is provided "as is" without warranties of fitness for a particular purpose, and it is not legal or accounting advice.
Payments and cancellation
Paid plans are billed monthly through Paddle, our merchant of record. You can cancel at any time; the plan stays active until the end of the paid period and then returns to the Free plan. Refunds follow our refund policy.
Liability
To the extent permitted by law, our liability for any claim arising from the service is limited to the amounts you paid us in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited by law.
Changes
We may update these terms; material changes will be announced on this page with a new "last updated" date. Continued use after a change means you accept the updated terms.